Early pre-admissions process

Our hospitals invite you to visit us 48 hours before you are due to be admitted, so that we may assist you with pre-admission.

During the early pre-admission process, our reception staff will:

  • Provide you with all the necessary account information
  • Tell you more about the services available at the hospital
  • Help you obtain an authorisation number from your medical aid; however we encourage you to ensure that you have all the necessary information from your medical scheme regarding your hospital stay
  • Help you familiarise yourself with the hospital

Alternatively, you may complete the pre-admission form online or download and E-mail the form. Visit our relevant hospital page on this website to obtain the contact information.

Essentials for Admission

For administrative purposes the following items are required upon admission:

  • Your identification document or passport
  • Your medical aid card
  • Authorisation number supplied by your medical aid, or the letter of guarantee issued by your insurer
  • X-rays, if applicable
  • Chronic medication, if staying overnight


In general, patients are not allowed to have any food or beverages, six hours prior to surgery and/or Anaesthetic. It is however important that requirements in this regard is confirmed with your treating Doctor.

Meal Requests

All hospital meals are provided in accordance with a patient’s health requirements and meals are determined in conjunction with a certified dietician.

Please inform staff on admission about any specific dietary requirements you may have.

Talk to us

we are here to help and answer any questions you might have.


Hospital Manager

Riette Swart


Hospital Manager

Riette Swart


Hospital Manager

Yashika Maharaj

Century city

Hospital Manager

Ruschana Isaacs