Early pre-admissions process

Our hospitals invite you to visit us 48 hours before you are due to be admitted, so that we may assist you with pre-admission.

During the early pre-admission process, our reception staff will:

• Provide you with all the necessary account information
• Tell you more about the services available at the hospital
• Help you obtain an authorisation number from your medical aid; however we encourage you to ensure that you have all the necessary information from your medical scheme regarding your hospital stay
• Help you familiarise yourself with the hospital

Alternatively, you may complete the pre-admission form online or download and E-mail the form. Visit our relevant hospital page on this website to obtain the contact information.

Essentials for Admission

For administrative purposes the following items are required upon admission:

• Your identification document or passport
• Your medical aid card
• Authorisation number supplied by your medical aid, or the letter of guarantee issued by your insurer
• X-rays, if applicable
• Chronic medication, if staying overnight

Meals

In general, patients are not allowed to have any food or beverages, six hours prior to surgery and/or Anaesthetic. It is however important that requirements in this regard is confirmed with your treating Doctor.

Meal Requests

All hospital meals are provided in accordance with a patient’s health requirements and meals are determined in conjunction with a certified dietician.

Please inform staff on admission about any specific dietary requirements you may have.